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Sticks for Clicks Don’t Work: Craig Taylor on Growing CyberHoot Without Outside Money

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0:00 | 42:44

Most companies train employees on phishing with fake emails, a “gotcha” click and a punishment video. Craig Taylor, co-founder and CEO of CyberHoot, built his company on the opposite idea: rewarded behaviors get repeated, and punished ones come back.

This episode covers two real breaches that show why culture matters more than technology. It also covers the pivot to browser-based phishing training, which just earned a US patent, and how CyberHoot grew 20–30% a year without outside funding.

00:00 Welcome and Guest Intro
00:32 CyberHoot's Mission
01:34 Why Rewards Beat Fear
03:58 From Fired to Founder
07:34 Culture Over Technology
08:49 Two Breach Stories
14:46 The 2019 Rebrand and Pivot
19:17 Browser-Based Phishing Training
21:00 The New Patent
21:46 Why CyberHoot Stayed Bootstrapped
25:15 Using AI as a Force Multiplier
31:29 Growing Through MSP Partners
37:37 Speed Round
41:03 How to Connect

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